NOW hiring drivers. Loyalty program coming soon! Thank you for your patience.

Frequently Asked Questions

Here’s a handy list of answers to questions we hear often. If you can’t find what you’re looking for, don’t hesitate to Contact Us.

Can you deliver to me?

We hope so! If you’re 21 (18 with an OMMP card) and older, have a valid form of ID and are located at a residence inside the city limits of Portland Oregon then we sure can! If not, sign up for our newsletter and we’ll keep you posted when we come to your area.

Where do you deliver?

To any residential address within the city limits of Portland, Multnomah County, Oregon. Some addresses say Portland but aren’t actually within our legal boundaries. If you are unsure you can check your address at Portland Maps, or contact us to have us verify your address.

Can you deliver to my hostel, hotel, dorm or work?

No, unfortunately it is against regulations for us to deliver to any place of business. An AirBnB is ok though!

What time do you start delivering?

Our first delivery leaves HQ at 12:00pm and our earliest delivery window is between 12-2pm.

What time do you stop delivering?

The last order must be submitted by 7:45pm to be delivered the same day and the delivery must be made before 9pm.

What is your delivery minimum?

$30-$40, after tax depending on whether you live in inner or outer Portland City.

Are your menu prices before or after tax?

Before tax. The state wide 20% tax will get added at the end of checkout. If your a medical card holder tax will not get added at checkout.

How can I pay?

Cash on arrival or through the CanPay debit app. Our drivers only carry a small amount of change, so please notify if you’re using large bills.

Can I pay with my debit or credit card?

Currently we can not accept typical credit and debit cards. We do however, use the CanPay Debit App. It’s kind of like Venmo or PayPal but for the cannabis industry. See more info below.

How does CanPay work?

Canpay Debit is a third party payment service that uses electronic ACH transfers so that you can pay from your bank account.

Sign up here and download the app here.

Once you’ve signed up and downloaded the app you can generate a 7 digit pin and QR code which expires within 30 minutes. Enter the 7 digit pin at check out and we will process your payment. If you decide to cancel your order and we have already collected payment, a credit to your accounts can be made.

Do I need to receive my order in person?

Yes, whoever places the order must be home to receive it as we are required to collect a signature and verify ID.

What does the driver need from me upon delivery?

  • Payment
  • Signature
  • Valid ID
  • A friendly smile 🙂

Do I have to upload my ID?

Yes, this helps us stay compliant with state regulations and ensure minors don’t receive a delivery. We will keep your information safe and will not sell it to 3rd party companies.

What is a valid ID?

Unexpired and unaltered versions of the following:

  • US state or District of Columbia driver’s license
  • Passport or passport card
  • US military card
  • Unexpired temporary US state driver’s license
  • Nexus or Sentri card
  • Identification card issued by a US state, District of Columbia, Puerto Rico, Guam, Northern Mariana islands, United States Virgin Islands, or American Samoa
  • An ID card issued by a federally recognized Indian tribe

I'm an OMMP card holder, what information do you need so I am not taxed?

  • A picture of your valid Oregon issued OMMP card
  • Your 7 digit ommp #
  • Card expiration date

Once we have this information our customer care team will approve your profile so you can avoid taxation

How much can I order?

Recreational Daily Limits

  • 1oz of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

OMMP Daily Limits

  • 8 oz of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

What is your return policy?

See our Return Policy here

Are you discreet? How will my order be delivered?

Discreetly, professionally, and however else you prefer. Place delivery instructions in the notes section if you have a specific request. You will be sent a text when your driver is close as well as when they arrive.

What do you do with my information?

Other then improve our offerings and provide you a better service, nothing! We won’t share your information.

Medical Patient?

We provide a 15% discount to all OMMP card holders. Discount provided automatically at checkout.

  • Alicia Harris Avatar
    Alicia Harris

    Number One all around FIVE stars! Seriously everything from the incredibly comprehensive yet user friendly website to the best prices around for both quality AND... read more -

    Andrew Dang Avatar
    Andrew Dang

    Amazing. Well priced. Professional -

    Erin Cox Avatar
    Erin Cox

    Top notch customer service. Each time I have ordered, I have great cannabis conversation with my delivery drivers. Lisa and Eddy are beyond professional and... read more -

  • Ryan P Avatar
    Ryan P

    Super fast delivery! Great prices and selection! The drivers are so friendly and offer advice on the products I buy, especially for edibles! And they... read more -

    Alexis V. Avatar
    Alexis V.

    5 star rating Love the drivers, great selection that changes frequently so I can keep trying new strains. Extremely responsive via email. Extremely low prices, best prices I've... read more -

    Nikkol M. Avatar
    Nikkol M.

    5 star rating I love Kush Cart! They listen to my feedback and I trust that they will try to get in a product that I've gotten through... read more -

  • Pete Ellis Avatar
    Pete Ellis

    These guys are awesome. I accidentally bought a cartridge from them that didn't fit my pen, so I contacted them about where I could get... read more -

    Amelia Tucker Avatar
    Amelia Tucker

    Came in the time frame they said they would. Super nice delivery driver and got exactly what i ordered. Happy with my service ?? -

    C Avatar

    Excellent customer service, some of the best prices in town, quick delivery times and transparent communication. Discounts are offered when delivery is delayed due to... read more -

  • Amelia Widener Avatar
    Amelia Widener

    Came in the time frame they said they would. Super nice delivery driver and got exactly what i ordered. Happy with my service 👍🏻 -

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